Covid Liaison Officer (CLO) at Tokyo 2020 Olympic Games
  • Playbooks

    Dear Tokyo 2020 FEI Delegation,

    The IOC Playbooks Tokyo 2020 (the “Playbooks”) are the basis to ensure that the Tokyo 2020 participants and the people of Tokyo and Japan are safe and healthy.

    You have the obligation to read and understand all of the relevant Playbooks contents before travelling to Japan.

    The most updated versions of the Playbooks (V3 June 2021) can be found here: https://olympics.com/tokyo-2020/en/games/tokyo-2020-playbooks/

    The following Playbooks apply:

    • Playbook – International Federations: for ITOs, NTOs, FEI Board Members and FEI Staff.
    • Playbook – Press: for Sport Specific Journalists (ES).

    In addition you can find here a document compiling the FREQUENTLY ASKED QUESTIONS

  • Before travelling to Japan – CHECKLIST & OCHA
    YOUR JOURNEY CHECKLIST
    FOR YOUR STAY IN JAPAN 14 DAYS BEFORE YOU TRAVEL WITHIN 96 HOURS OF YOUR DEPARTURE
    Medical treatment and repatriation insurance (for more details check also the FEI CLO Hub here) Proactively monitor your health. Report the results on OCHA
    You need to take two Covid-19 tests on two separate days within 96 hours (= 4 days) of the departure of your flight to Japan (first international flight if you are on an indirect route). At least one of the two tests must be taken within 72 hours (= 3 days) of departure.The FEI is working on shipping pre-travel Covid-19 self-testing kits directly to each of you (except Japan residents and FEI staff located in or near Lausanne) form the company MEENTA. For further information see FEI Communication V "Self-Testing Kits information" (28 June 2021) and FEI Communication IV & V "Self-Testing Kits - Clarification and Updates" (29 June 2021) 
     
    In case you need to use a different provider than MEENTA to take the Covid-19 Tests find below the lists of approved Testing Providers approved by the Japanese Government and refer to FEI Comunication of 29 June 2021 above:
     
    - LIST 2 (MEENTA is found in line 2429). 
     
    You can also find here a FAQ regarding Testing Providers.
    A thermometer for daily health reporting If you experience any symptoms of COVID-19 in the 14 days before departure, do not travel to Japan, consult with a medical professional and inform your COVID-19 Liaison Officer immediately Upload the results to OCHA
    Install and register with the Japanese government’s Online Check-in and Health report App OCHA (Click here to see the "OCHA FLYERS" and here to follow the instructions on "HOW TO INSTALL OCHA")   Do not travel if you test positive
    Get access code issued on the registration website - Tokyo 2020 Infection Control Support System (ICON) (See above "HOW TO INSTALL OCHA")

    ICON Call Center

    icon-systemsupport@tokyo2020.jp

    Language: Japanese and English

    Operation hours：9:00～18:00 Japan time　

     

    		    
    Install and register with the Contact Confirming Application (COCOA) (available for download now but will not function until you are on the ground in Japan (will need to be activated after landing)    
    Complete your 14-day activity plan, in line with the list of permitted destinations (to be done by FEI on your behalf)    
    BEFORE YOU TRAVEL ENTERING JAPAN IN THE AIRPORT
    Read the Playbook and make sure you understand all the rules Have the following documents ready to present to immigration authorities: You will take another COVID-19 Test
    Prepare a list of the people you will spend time with regularly while in Japan Pre-Valid Card (PVC (OIAC)) Plan 4 hours on arrival in airport in Tokyo for formalities and testing
    Ensure you have in your carry-on luggage: Negative COVID-19 test certificate from test taken within 72 hours of departure uploaded to OCHA  
    Passport Specific screen of OCHA and QR Code  
    Pre-Valid Card (PVC (OIAC)) Any other additional documents filled out on the airplane/at the airport  
    Negative COVID-19 test result certification from test taken within 72 hours of departure, uploaded to OCHA The GPS function of your phone set in accordance with immigration procedures  
    COVID-19 relevant medical information (for example: vaccination status) Be ready to take a new COVID-19 test  

     

  • Insurance

    You will be required to have Medical Treatment and Repatriation Insurance (including cover for COVID-19) covering the entire period of your stay in Japan.

    For IF and J accreditation categories, Tokyo 2020 will provide such insurance for the period between the Village pre-opening and closing dates (Olympic Village: July 7 – August 14). Please note that this insurance only covers costs incurred in Japan.

    In addition FEI Officials or any other person acting in an official capacity on behalf of the FEI, specifically appointed and sent by the FEI to an event or a meeting is also COVID-19 covered when travelling to Japan under the FEI Insurance Coverage. For further information please check here.

  • During the Games

     

    Convenience Stores and Food Services

    DURING THE GAMES
    GENERAL DIRECTIVES/INSTRUCTIONS HEALTH MONITORING/COVID SYMPTOMS DAILY TESTING IN TOKYO

    Wear a face mask at all times

    Monitor your health daily and report the results on OCHA

    You must take a quantitative saliva antigen test every day

    Keep at least two metres from athletes and one metre from others

    Get tested for COVID-19 as required for your role. In addition, take a test if you experience any symptoms or if you are told to by contact tracing services

    Quantitative saliva antigen test (including detailed instructions) will be available in the Equestrian venue

    Minimise physical interaction and contact with others

    If you have a confirmed positive COVID-19 test, isolate immediately and inform your CLO

    Your daily quantitative saliva antigen test must be deposited in a collective bin in the Equestrian venue

    Practice good hygiene, including washing your hands regularly

    If inconclusive, confirmatory nasopharyngeal PCR test is conducted

    It is your personal responsibility to deposit the daily quantitative saliva antigen test in the Equestrian venue

    Avoid enclosed spaces and crowds wherever possible

    If you develop symptoms, stop your activities

    More details about where you can pick your quantitative saliva antigen test and where they must be deposited in the equestrian venue will be provided to you as soon as the information is available

    Follow only the activities in your activity plan. Only go to places that are on the list of permitted destinations

    If you are at the Equestrian venue, proceed to the venue medical station for an examination and inform FEI CLO

    		  

    Use dedicated Games vehicles only

    If you are not at the Equestrian venue, isolate in your room and inform FEI CLO for further instructions.

    		  

    You must use only official transport as per your accreditation

    		    

    Keep your close contacts list up to date

    		    
    PLACES TO EAT UNIFORMS & PER DIEMS OTHERS

    Breakfast: hotel – buffet

    Tokyo 2020 should have provided to all Officials eligible for a uniform with the relevant information

    Please bring your own supply of face masks, hand sanitizer, thermometer

    Lunch: At the Equestrian venue, lunch and dinners have been ordered and paid for the FEI Board, Staff, and will be available as from 14 July

    Per diems will be distributed at the uniform center in in Japanes Yen cash

    Laundry: the Hotel has a service, and there are washing machines in the hotel – bring detergent and Japanese coins

    Dinner: We are still in discussion for arrangement at the hotel to use the restaurant within the COVID requirements, however this option will not be available after the first 3 days of your arrival as it has been requested that you eat in your room. However during the Olympic Games most competitions take place at night time and the restaurant close at 10pm.

    		    

    The Hotel should be providing meals in the room, we still awaiting confirmation

    		    

    UberEats is the option recommended by Tokyo 2020. For food to be deliver at reception but to be taken in the room. Please download the UberEats application BEFORE your travel as several participants have had difficulties with phones not registered in Japan

    		    
  • Departure from Japan

     

    Prepare your departure from Japan

    Please find hereby the latest information received from Tokyo 2020 regarding your DEPARTURE PROCESS FROM JAPAN (updated 26 July 2021):

    - Flow Airport Departure

    - Important Notice (please note that this informaiton also apply to all FEI Delegation) : please kindly arrange your transport request at least 3 days prior to departure. If you cannot make it to the deadline, email: departure-transfer-reservation@GMT.JTB.jp  , including a request form for AND transport.

    - Critical Information regarding departure from Japan - COVID TESTS (uploaded 26 July 2021)

  • CLO Contacts

    You MUST immmediately contact the FEI Covid Liaison Officer if you have any Covid-19 symptoms or if you are tested positive.

    FEI Covid Liaison Officer (FEI CLO)

    Dr. Mark Hart, Chair of FEI Medical Committee: +41 78 750 34 46 (operative as of 20 July 2021)

     
    DEPUTIES CLOs

    ITO / NTOs / FEI Board /Staff

    Catrin Norinder: +41 78 750 61 39

    Francisco Lima: +41 78 750 61 49

    Stewards (ITOs and NTOs)

    Maria Hernek: + 41 78 750 61 25 (operative as of 7 July 2021)
    Sport Specific Journalists (ES) / Media Olivia Robinson: +41 78 750 61 35

    A dedicated email address has been created for any Covid-19 related question. Please direct all questions to:
    covid.tokyo@fei.org

  • Q & As
  • FEI dedicated CLO communications for the FEI delegation
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