FAQ

We are pleased to introduce the new Vaccination module — a powerful tool designed to simplify and streamline vaccination management for our horses. This page is here to answer your questions and help you make the most of our app.

 If you have any additional questions after browsing this FAQ, feel free to reach out to our support team at: usersupport@fei.org

  • I’m an Athlete, Groom or Owner
    My Horse doesn't have any equine influenza vaccination details recorded on the FEI HorseApp
    If your Horse has already been administered a vaccine against equine influenza, you can record on the FEI HorseApp the last valid equine influenza vaccination administered to the Horse and registered in the Horse's passport.
    Any person associated with the Horse on the FEI HorseApp can record historical vaccination details. Click here to see how to register historical vaccination details on the FEI HorseApp.
    The historical vaccination details you have registered for the Horse will be validated by the FEI and an FEI Official Veterinarian
    The FEI Official Veterinarian will validate the historical vaccination details during the examination on arrival at the next FEI Event at which the Horse will be present
    My Horse will be soon vaccinated against equine influenza by my veterinarian
    If your Horse already has vaccination details recorded on the FEI HorseApp, your veterinarian will be able to register the new vaccination details the Horse will be administered. This must be done on the exact same day when the vaccination is done. Click here to see how your Veterinarian use the FEI HorseApp during the vaccination process.
    If your Horse will receive a vaccination other than the first vaccination primary course and does not have any vaccination details recorded on the FEI HorseApp, the last valid equine influenza vaccination administered to the Horse and registered in the Horse's passport will have to be recorded on the FEI HorseApp. This can be done by any person associated with the Horse. Click here to see how to register historical vaccination details on the FEI HorseApp. This can also be done by your veterinarian during the vaccination process. Click here to see how your Veterinarian use the FEI HorseApp during the vaccination process.
    My Veterinarian has recorded a new vaccination details on the FEI HorseApp for my Horse, will I receive a reminder when my Horse needs to be vaccinated?
    Yes, automatic reminders before vaccinations lapse and information notifications will be sent to Persons Responsible (PRs) and Horse owners to ensure Horses meet the necessary vaccination requirements
    My Horse does not compete at FEI Events - do I need to register the vaccination details on the FEI HorseApp?
    According to the FEI Veterinary Regulations, equine influenza vaccination details must be recorded on the FEI HorseApp. If your Horse does not compete at any FEI Event, FEI Regulations do not apply. However, as long as your Horse is registered on the FEI Database with an FEI ID, we strongly recommend that the vaccination details are recorded on the FEI HorseApp.
  • I’m a Veterinarian
    I'm a licensed veterinarian and I don't have an FEI ID
    If you are a veterinarian, you don’t have an FEI ID and you plan to vaccinate a FEI Horse, you will have first to create your account on the FEI HorseApp. Click here to see how to create a vaccinating veterinarian profile on the FEI HorseApp.
    Once your account is created and activated, you will have to do the e-learning test to access the vaccination module. Click here to see how to access the vaccination module.
    Now that you have access to the vaccination module as a veterinarian, make sure you download the offline database before going to the stables to vaccinate the Horse. You will then make sure to have the latest data available offline and be able to register the vaccination details on the FEI HorseApp. Click here to see how to use the FEI HorseApp during the vaccination process.
    The vaccination details you have administered to the Horse must be recorded on the FEI HorseApp, in addition to the Horse's passport, on the exact same day when the vaccine is administered. Once this is done, the data will be verified and validated by the FEI for the vaccination record to be validated. If the vaccination details require validation from the FEI Official Veterinarian (only for vaccination details entered for the first time for a Horse), the vaccination details will be validated during the examination on arrival at the next FEI Event at which the Horse will be present.
    I'm a licensed veterinarian, I already have an FEI ID but I cannot log in the FEI HorseApp as a Veterinarian
    If you are a veterinarian, with already an FEI ID but not as a veterinarian (for example as an Athlete, Groom, Owner, OC Member, etc…) You can register as a vaccinating veterinarian in the FEI HorseApp. Click here to see how to create a vaccinating veterinarian profile on the FEI HorseApp.
    Once you are registered as a vaccinating veterinarian, you will be able to log in as a veterinarian in the FEI HorseApp. To access the vaccination module you will have to do the e-learning test. Click here to see how to access the vaccination module.
    Now that you have access to the vaccination module as a veterinarian, make sure you download the offline database before going to the stables to vaccinate the Horse. You will then make sure to have the latest data available offline and be able to register the vaccination details on the FEI HorseApp. Click here to see how to use the FEI HorseApp during the vaccination process.
    The vaccination details you have administered to the Horse must be recorded on the FEI HorseApp, in addition to the Horse's passport, on the exact same day when the vaccine is administered. Once this is done, the data will be verified and validated by the FEI for the vaccination record to be validated. If the vaccination details require validation from the FEI Official Veterinarian (only for vaccination details entered for the first time for a Horse), the vaccination details will be validated during the examination on arrival at the next FEI Event at which the Horse will be present.
    • I’m an FEI Official Veterinarian
      I'm an FEI Official Veterinarian but I don't have access to the vaccination module on the FEI HorseApp
      If you are an FEI Official Veterinarian, to access the vaccination module, you will first have to do the e-learning test. Click here to see how to access the vaccination module on the FEI HorseApp.
      If you are an FEI Official Veterinarian, with already access to the vaccination module, make sure you download the offline database before going to the stables to vaccinate the Horse. You will then make sure to have the latest data available offline and be able to register the vaccination details on the FEI HorseApp even if you do not have an internet connection during the vaccination process. Click here to see how to add a new vaccination and use the FEI HorseApp during the vaccination process.
      The vaccination details you have administered to the Horse must be recorded on the FEI HorseApp on the exact same day when the vaccine is administered. Once this is done, the data will be verified and validated by the FEI for the vaccination record to be validated.
      I'm an FEI Official Veterinarian and I am going to vaccinate a FEI Horse
      If you are an FEI Official Veterinarian, with already access to the vaccination module, make sure you download the offline database before going to the stables to vaccinate the Horse. You will then make sure to have the latest data available offline and be able to register the vaccination details on the FEI HorseApp even if you do not have an internet connection during the vaccination process. Click here to see how to add a new vaccination and use the FEI HorseApp during the vaccination process.
      The vaccination details you have administered to the Horse must be recorded on the FEI HorseApp on the exact same day when the vaccine is administered. Once this is done, the data will be verified and validated by the FEI for the vaccination record to be validated.
      I'm an FEI Official Veterinarian and I will be doing the Examination on Arrival at an FEI Event
      With the Horses’ vaccination details entered in the FEI HorseApp, you will see the vaccination status of the Horse when you perform the Examination on Arrival with the FEI HorseApp.
      If the Horse has its vaccination details recorded and validated on the FEI HorseApp, on the same page where you also verify the Horse Health Requirements, you will see the vaccination status of the Horse and if the Horse meets the necessary vaccination requirements. Click here to see how to use the FEI HorseApp during the Examination on Arrival. 
      If the Horse has a pending validation vaccination for a new first vaccination or historical vaccination details, you will be able to validate the vaccination details. Click here to see how to validate a vaccination record in the FEI HorseApp during the Examination on Arrival.
      If the Horse has no or incorrect vaccination details registered in the FEI HorseApp, you will verify the vaccination details recorded in the Horse’s passport. If you need to reject vaccination details registered on the FEI HorseApp, you will still be able to proceed with the Horse’s Examination on Arrival on the FEI HorseApp.
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